FAQS

Questions we get from the trade, answered plainly.

Stock, lead times, delivery territory, colors, and warranty terms. If what you need is not here, call us — we would rather tell you straight than have you guess.

General

STOCK · DELIVERY · TERRITORY06 questions
01Do you keep product in stock, and what is your lead time?

Yes. We hold many truckloads of material on the ground at our Southern California warehouse, and our trucks run almost every day of the week.

Lead time runs from a couple of days to a week or more, depending on the product and the current backlog. Call and we will tell you where a specific item stands before you commit to a date.

02Do you sell fabricated or finished products?

In aluminum, we manufacture and supply the parts individually — pickets, panels, posts, caps, gate frames and glass channel — and your crew builds the run to the job. Every part carries an order code, so a repeat or a repair is ordered by code rather than described.

03Do you deliver?

We deliver on our own trucks throughout Los Angeles, Orange, Riverside, San Bernardino, San Diego, Ventura, Santa Barbara, San Luis Obispo, and Kern counties.

Outside that territory we ship nationwide by common carrier.

04How long have you been in the fencing industry?

Decades. Our most seasoned team member has been selling fencing since 1988, and the company represents more than 25 years in the trade.

05Can I collect an order myself?

Yes. Will-call collection at our Sun Valley yard is by appointment during business hours, Mon–Fri 8AM–6PM PST.

06What is the best way to reach you?

Call (747) 466-1125 during business hours, or email sales@iausainc.com with your material list, quantities, delivery city, and target date.

Aluminum

ALLOY · FINISH · WARRANTY05 questions
01Do you make it or buy it?

We make it. Imperial Aluminum USA Inc. — IAUSA — manufactures the fencing, gate and railing systems it sells, in 6063-T5 alloy finished to AAMA 2604. There is no importer or distributor between you and the extrusion.

02What aluminum colors are available?

We stock two: White and Textured Black, both finished in genuine AAMA 2604 commercial-grade powder coat.

Anything else, we powder-coat to order — specify the color and we will quote it with the job. Allow extra lead time for a custom finish.

03Can I get a custom color?

Yes. Beyond the two stocked finishes we will powder-coat to any color you specify, on fence, gate and matching accessories so the run reads as one system.

Give us the color reference with your material list and we will confirm the price and lead time before you commit to a date.

04Why specify aluminum over other materials?

The horizontal slat look is contemporary and linear, and the material will not twist, rust, rot, or warp the way timber does.

Maintenance is minimal, the systems provide privacy, safety, and security, and they add value to the property. Every fence and gate we supply is manufactured from a structural-grade alloy.

05Is there a warranty?

Yes, and it is two warranties rather than one. The aluminum itself carries a limited lifetime warranty against manufacturing defects for as long as the original purchaser owns the property. The powder coat is warranted twenty years for film integrity and twenty for colour and gloss retention, to AAMA 2604.

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Ready to price your next job?

(747) 466-1125
Send a quote request →Send a material list and we come back with contractor pricing, usually the same business day.